FAQ

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FRECUENTLY ASKED QUESTIONS

How is the Map E32 that comes pre-loaded in the card installed?

The map E32 card presentation comes pre-installed and does not require installetion of any kind, just insert it into the device and you’re ready to go.

How do I install the CD/Download version of Map E32 on my computer?

You must first install Mapsource on your computer. If you have your Mapsource installation disc, insert it into you computer and install the program. Next you must upgrade Mapsource ot its latest version: once installed navigate to the menu “Help/Check for updates” and upgrade to the latest version. If you don’t update it, the map may not work.

Lastly, insert the Map E32 CD or run the installer you downloaded, and follow the on-screen instructions.

What is a GPS device ID?

he GPS ID is an identification number for the device software, it is a unique 10-digit number. Please note, this is not the serial number! To be able to see and use the map on Mapsource as well as on the device, it requires an activation number. To generate this number, it is necessary that you provide us with your GPS device ID number.

How do I check my device ID number?

There are two ways to check your device ID number:
Check your ID number through Mapsource:

  1. Connect the device to your computer and turn it on.
  2. Open Mapsource and go to the “Utilities” menu.
  3. Select “Obtain device ID”.
  4. Copy the 10-digit number that shows up in the “GPS ID” field.

Check your ID number on the device

* SERIES NUVI, ZUM & STREETPILOT

  1. Turn the device on.
  2. Go to the “Configutration” menu.
  3. Select “System”.
  4. Select “About” to see the device ID #.

* Handheld devices (series eTrex, 60, 76, Rino, etc.)

  1. Turn the device on.
  2. Go to the Configuration menu.
  3. Select System.
  4. Press the Menu key.
  5. Select Software Version.
  6. The ID number will be shown.

I have the activation number, how do I unlock Map E32 on Mapsource?

Use the “Unlocking Wizard” on Mapsource tu unlock the map with your 25-digit code.

What is auto-route?

Auto-route is a function that some maps have; this function generates a route automatically through the network of streets and roads contained in the map. When choose in our device “go to ”, this route shows us which way to go through the fastest or shortest routes. Map E32 is a topographical map that does not have this function! So when we choose “go to” on Map E32, it will generate a route in a straight line to our destination.

What is the travel computer on my device?

The travel computer provides a wide range of useful data when you travel long distances. It indicates current speed, median speed, maximum speed, mileage, altitude, travel time, driving time, and other statistics useful for navigating.

On the CD/Dowanload version, can I load just one or a few states on the device without having to load all of Mexico?

Yes, since every state has an individual map. this way you can have on your device the states that you want, or that you can fit in it, since some devices have limited memory depending on each model.

What are contour lines?

An contour line joins points of equal elevation in a map, so that when used in topographical maps, they can show hills, valleys, and slopes. In geodesy, is each one of the elevation contours which materializes a horizontal section of the represented relief. The equidistance, altitude difference between two succesive curves, is constant and its value depends on the scale of the map and the importance of the relief.

in a nutshell, a contour line gives us an idea of the shape of the terrain in a two-dimensional plane giving us data such as altitude and how rugged the terrain is.

How is Map E32 designed for?

Map E32 is designed specially for adventure tourism and field activities such as: off-roading, 4x4, enduro, quads, ATVs, mountain biking, hunting, camping, biologists, engineers, geologists, geopgraphers, or just the average traveler who wishes to know where he is at when he goes out on an adventure!!

Why does a blue circle show up around the triangle that indicates my position?

This circle indicates the margin of error our devices may have, and it varies in diameter depending on the satellite signal quality. If the signal is good then the circle will be small and if the signal is bad the circle will become bigger. The diameter of the circel is proportional to the margin of error in meters that the device indicates (+- 7 m. for example), which means we coulde be within a 7 meter diameter of the actual location.

How can I send a track from one device to another?

To send a track from one Device to another it is necessary to first doenload the track from the device into Mapsource and after that upload it to the other device. Some units allow to send tracks, waypoints and routes directly from one device to another via bluetooth.

Can I open the map that comes on the E32 card on my computer?

It’s not possible the map that comes in the card is to be used exclusively on GPS devices.

How do I send the maps installed into Mapsource to my device?

Connect your device to your computer and turn it on, then open Mapsource and with the menu option “Map tool” select the states you wish to load, making sure they turn pink. If you wish to load all of Mexico, zoom out so that you can see the entire country on the screen, and with “Map tool” make a square that covers all of Mexico, to select every map at once. On the left side, under the Maps tab, the 32 states will be listed. Send them with the “Transfer to device” tool to your unit, this process may take a few minutes.

Can I edit the maps?

You cannot edit or copy Map E32, since it’s protected by copyright and intellectual property laws. Any copying, editing or non-autohorized distribution of these maps in hole or in part, can lead to severe civil and criminal charges, and could be persecuted to the full extent of the law.

Which cities are included in the map?

The map contains 250 cities with street and avenue names, which are: the 32 state capitals, other important cities such as Los Cabos, Cancun, etc. and all the cities in the following states: JALISCO, NUEVO LEÓN, QUERETARO, GUANAJUATO, CHIHUAHUA, COAHUILA, SINALOA, SONORA, TAMAULIPAS, VERACRUZ, MICHOACÁN, GUERRERO.